We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Menus appearing and then disappearing on websites and other areas.

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de FredMcD

tpierc07
tpierc07
more options

Hello,

So my problem is as follows:

When I attempt to click on a drop down menu on a website, the menu appears and then disappears before I click on an option. I can cycle through the menu choices, but can't click on one to select anything.

The other issue is on websites, specifically Instagram it will scroll through photos without clicking on the button to go to the next photo.

I believe it is a preference issue I have checked and just don't know what in the world it can be. Any help would be greatly appreciated!

Hello, So my problem is as follows: When I attempt to click on a drop down menu on a website, the menu appears and then disappears before I click on an option. I can cycle through the menu choices, but can't click on one to select anything. The other issue is on websites, specifically Instagram it will scroll through photos without clicking on the button to go to the next photo. I believe it is a preference issue I have checked and just don't know what in the world it can be. Any help would be greatly appreciated!

Todas as respostas (1)

FredMcD
FredMcD
more options

Is this with all websites/pages, some, a few?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}