mozilla crashes
my Firefox Mozilla account keeps crashing despite having the latest version and causing real inconveniences bp-e136a61b-8be7-4c3d-be59-c9af80210608 6/8/2021, 4:42 PM View bp-31b497e9-fafd-4ca1-b272-ce59b0210608 6/8/2021, 4:42 PM View bp-20fc4099-58e4-4638-8356-9b3850210608 6/8/2021, 4:42 PM View bp-e0b7153d-f06f-4957-85f4-6b53b0210608 6/8/2021, 4:42 PM View bp-7a057bb6-36bd-4f01-9005-196ab0210608 6/8/2021, 4:42 PM View bp-e8688481-01d2-4551-8790-f6a150210608 6/8/2021, 4:42 PM View
Todas as respostas (3)
Hi,
You can refer to the following links for further help with crash reports.
https://support.mozilla.org/en-US/kb/mozillacrashreporter
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting
bp-e136a61b-8be7-4c3d-be59-c9af80210608 bp-31b497e9-fafd-4ca1-b272-ce59b0210608 bp-20fc4099-58e4-4638-8356-9b3850210608
Signature: OOM | small
MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()
Crash Reason EXCEPTION_BREAKPOINT
Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up
https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down
MemTest LAST UPDATED : 12/04/2020
Could you please run a tool from http://memtest.org/
in order to check the integrity of your RAM?
You will need a thumb or disk drive to install it on.
Do you let Windows handle the page file or did you set a fixed size ?
Control Panel -> System -> Advanced -> Performance -> Settings
If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}