Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Beta version will not sync with previous version

  • 1 resposta
  • 1 tem este problema
  • 16 visualizações
  • Última resposta de Wayne Mery

more options

I downloaded the latest Beta version of Thunderbird the day it was released. I have used Thunderbird as my preferred mail client for two years and have updated it twice with no issues. This latest version does not recognize my existing profile and will not import my contacts, archives or passwords. I have been able to get it to send and receive on my primary e-mail account, but how can I get my old files back?

I downloaded the latest Beta version of Thunderbird the day it was released. I have used Thunderbird as my preferred mail client for two years and have updated it twice with no issues. This latest version does not recognize my existing profile and will not import my contacts, archives or passwords. I have been able to get it to send and receive on my primary e-mail account, but how can I get my old files back?

Todas as respostas (1)

more options

Visit Help > Troubleshooting > about:profiles

From there you should be able to point back to your original profile and restart Thunderbird