Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Cannot add, delete, or edit bookmarks

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de cor-el

brooke.schroeder12
brooke.schroeder12
more options

I am no longer able to add or delete my bookmarks. When I right click delete for a bookmark, nothing happens. When I click to add a bookmark, nothing happens. This still occurs when I start firefox in safe mode. I have tried turning on sync to see if I could edit my bookmarks from my mobile, but the bookmarks failed to sync. I do not have any add-ons. I currently am on a linux OS installed on a macbook. I did not have this problem until the past month or so.

I am no longer able to add or delete my bookmarks. When I right click delete for a bookmark, nothing happens. When I click to add a bookmark, nothing happens. This still occurs when I start firefox in safe mode. I have tried turning on sync to see if I could edit my bookmarks from my mobile, but the bookmarks failed to sync. I do not have any add-ons. I currently am on a linux OS installed on a macbook. I did not have this problem until the past month or so.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.