Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Downgraded Thunderbird to v68 & upgraded to v78 cannot restore profile to v78

  • 1 resposta
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de sfhowes

more options

Hi,

The new update to V78 of Thunderbird stopped my outlook emails working correctly I couldn't find out why. So I downgraded thunderbird to V68 and had trouble restoring profiles due to V78 profile making adjustments to the profile. I then uninstalled v68 and reinstalled V78 and cannot restore my V78 profile. I keep receiving the message on V78 'You have launched an older version of Thunderbird' A newer version of thunderbird has made changes to your profile etc. I am in a fix, I have no access to my work or personal emails through thunderbird.

I would be grateful for any advice.

Thanks

Hi, The new update to V78 of Thunderbird stopped my outlook emails working correctly I couldn't find out why. So I downgraded thunderbird to V68 and had trouble restoring profiles due to V78 profile making adjustments to the profile. I then uninstalled v68 and reinstalled V78 and cannot restore my V78 profile. I keep receiving the message on V78 'You have launched an older version of Thunderbird' A newer version of thunderbird has made changes to your profile etc. I am in a fix, I have no access to my work or personal emails through thunderbird. I would be grateful for any advice. Thanks

Solução escolhida

Try this: close TB, Windowskey+R, type thunderbird.exe -p --allow-downgrade select the correct profile, OK.

Ler esta resposta 👍 0

Todas as respostas (1)

more options

Solução escolhida

Try this: close TB, Windowskey+R, type thunderbird.exe -p --allow-downgrade select the correct profile, OK.