Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

can't start FireFox after disabling RAM Disk

  • 4 respostas
  • 1 tem este problema
  • 7 visualizações
  • Última resposta de cor-el

New Israel
New Israel
more options

I used a RAM disk program (not sure of the name) for the 30 day trial but was not interested in buying it. So I uninstalled the program. Afterwards, Firefox would not even start.

I'm pretty sure the RAM disk was storing some of Firefox's setting files. But even though the RAM disk is gone, I THINK Firefox is still looking for those files where the RAM disk stored them. I have uninstalled and reinstalled Firefox but it still won't start.

Thanks,

Steve

I used a RAM disk program (not sure of the name) for the 30 day trial but was not interested in buying it. So I uninstalled the program. Afterwards, Firefox would not even start. I'm pretty sure the RAM disk was storing some of Firefox's setting files. But even though the RAM disk is gone, I THINK Firefox is still looking for those files where the RAM disk stored them. I have uninstalled and reinstalled Firefox but it still won't start. Thanks, Steve

Todas as respostas (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Steve, does Firefox give you an error message? For example, that it can't find your profile -- or anything else that would indicate what might be going on?

In that particular case: How to run Firefox when your profile is missing or inaccessible.

New Israel
New Israel Autor da pergunta
more options

Hello jscher,

Sorry but I do not receive any error messages. It simply does not respond.

Thanks anyway,

Steve

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Steve, if you try the steps in the above-linked article, can you create a new profile?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to rename/remove profiles.ini.

You can find the profiles.ini file in a hidden location:

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\