Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox 78.0.2 Browser

  • 2 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de FredMcD

more options

My system installed Firefox Browser Version 78.0.2 overnight. This morning my Firefox display is different. I am missing the header bar that contained a choice between opening a new window or a new tab, bookmarks, Firefox support ( question mark inside a circle), etc. Further all my bookmarks, logins & passwords, open tabs, history, add-on, and preferences ARE MISSING. Prior to this update I did not have a Firefox account so the SYNC procedure recommended in the open Firefox window DID NOT RECOVER ANYTHING. How do I get back my missing information and return my Firefox screen to its previous configuration?

My system installed Firefox Browser Version 78.0.2 overnight. This morning my Firefox display is different. I am missing the header bar that contained a choice between opening a new window or a new tab, bookmarks, Firefox support ( question mark inside a circle), etc. Further all my bookmarks, logins & passwords, open tabs, history, add-on, and preferences ARE MISSING. Prior to this update I did not have a Firefox account so the SYNC procedure recommended in the open Firefox window DID NOT RECOVER ANYTHING. How do I get back my missing information and return my Firefox screen to its previous configuration?

Todas as respostas (2)

more options

Hi, try to enter about:profiles in the URL bar. How many profiles do you have there?

more options

Also,

Look on your desktop. Do you see a folder called; Old Firefox? Look inside.
Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible