Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox won't let me open "Xfinityconnect.email.comcast.net"

  • 5 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de cor-el

eugenia327
eugenia327
more options

For the last 3 days every time I try to access my email account, "xfinityconnect.email.comcast.net", a warning comes up saying Firefox won't let me connect. "Warning: Potential Security Risk Ahead". I have scanned my computer and removed any threats, viruses, malware etc. but the warning continues to block my mail program. Help!

For the last 3 days every time I try to access my email account, "xfinityconnect.email.comcast.net", a warning comes up saying Firefox won't let me connect. "Warning: Potential Security Risk Ahead". I have scanned my computer and removed any threats, viruses, malware etc. but the warning continues to block my mail program. Help!
Capturas de tela anexadas

Todas as respostas (5)

FredMcD
FredMcD
more options

Press the 'Advanced' button. What does it say?

eugenia327
eugenia327 Autor da pergunta
more options

The Advanced button says "SEC_ERROR_UNKNOWN_ISSUER"

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Please ignore the spam reply about third-party support you may have received earlier.

You can check if more detail is available about the issuer of the certificate.

  • click the "Advanced" button show more detail
  • click the blue error text (SEC_ERROR_UNKNOWN_ISSUER) to show the certificate chain
  • click "Copy text to clipboard" and paste the base64 certificate chain text in a reply
eugenia327
eugenia327 Autor da pergunta
more options

https://xfinityconnect.email.comcast.net/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false

HTTP Public Key Pinning: false

Certificate chain: 

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

Alterado por cor-el em

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This certificate is issued by your Avast security software.

See this article for more detail.