Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox displays blank page when opened. Options page is also blank. How to fix?

  • 5 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de FredMcD

more options

I had to uninstall and reinstall Firefox on one of our servers. Now it opens to a blank page. The Options page is also blank. I can't get to any settings. Safe Mode does the same thing. I tried the 32 bit version and it works fine but need to use the 64 bit version which gives me a blank page. The other two servers work fine with 64 bit. I have uninstalled and reinstalled without success.

I had to uninstall and reinstall Firefox on one of our servers. Now it opens to a blank page. The Options page is also blank. I can't get to any settings. Safe Mode does the same thing. I tried the 32 bit version and it works fine but need to use the 64 bit version which gives me a blank page. The other two servers work fine with 64 bit. I have uninstalled and reinstalled without success.

Todas as respostas (5)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Opps . . . Sorry.

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

The two other servers running firefox use the same firewall. I installed the 32 bit version and it works fine. But I need to run the 64bit version. I get the same blank screens in Safe mode.

more options

The other two servers are not blocked by the firewall.

more options

Did you follow the instructions I posted?

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia