Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Email sent to Hotmail accounts gets returned as "Delivery Status Notification (failure"

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de adrian.house

more options

Hi, I hope someone can help with this. All of a sudden I can't send to Hotmail addresses - was working fine up until yesterday. Here's the full message that I get:

The following message to <[email protected]> was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 550-"5.7.1 Unfortunately, messages from [134.153.136.23] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [DB3EUR04FT045.eop-eur04.prod.protection.outlook.com]"


Reporting-MTA: dns; esa03.ucs.mun.ca

Final-Recipient: rfc822;[email protected] Action: failed Status: 5.0.0 (permanent failure) Remote-MTA: dns; [104.47.12.33] Diagnostic-Code: smtp; 5.1.0 - Unknown address error 550-"5.7.1 Unfortunately, messages from [134.153.136.23] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [DB3EUR04FT045.eop-eur04.prod.protection.outlook.com]" (delivery attempts: 0)


Any thoughts or help is much appreciated. Got the same result with another friend who has a Hotmail account. Thanks!

Thanks Adrian

Hi, I hope someone can help with this. All of a sudden I can't send to Hotmail addresses - was working fine up until yesterday. Here's the full message that I get: The following message to <[email protected]> was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 550-"5.7.1 Unfortunately, messages from [134.153.136.23] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [DB3EUR04FT045.eop-eur04.prod.protection.outlook.com]" Reporting-MTA: dns; esa03.ucs.mun.ca Final-Recipient: rfc822;[email protected] Action: failed Status: 5.0.0 (permanent failure) Remote-MTA: dns; [104.47.12.33] Diagnostic-Code: smtp; 5.1.0 - Unknown address error 550-"5.7.1 Unfortunately, messages from [134.153.136.23] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [DB3EUR04FT045.eop-eur04.prod.protection.outlook.com]" (delivery attempts: 0) Any thoughts or help is much appreciated. Got the same result with another friend who has a Hotmail account. Thanks! Thanks Adrian

Solução escolhida

adrian.house said

Reporting-MTA: dns; esa03.ucs.mun.ca Please contact your Internet service provider since part of their network is on our block list (S3150).

This is a problem related to your email provider esa03.ucs.mun.ca. The Memorial University probably has a IT department that manage the email server. I think you should contact them and let them know their server has been blocked by Hotmail.

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

adrian.house said

Reporting-MTA: dns; esa03.ucs.mun.ca Please contact your Internet service provider since part of their network is on our block list (S3150).

This is a problem related to your email provider esa03.ucs.mun.ca. The Memorial University probably has a IT department that manage the email server. I think you should contact them and let them know their server has been blocked by Hotmail.

more options

Thanks a lot Danny. I spoke to them today and apparently someone sent out a lot of spam so Microsoft blocked one of their servers. They said they're working on the issue. Cheers, Adrian