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How can I change the character set?

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In Spanish we use accents in vocals and one more letter "ñ". When I receive some mails, and when I export my calendar to .csv, these characters are converted into odd combinations of letters-symbols.

I understand it is because of the "Character Set" but have been unable to change it.

1. How can I select the proper Character Set? 2. How can I change it?

Thank you very much.

In Spanish we use accents in vocals and one more letter "ñ". When I receive some mails, and when I export my calendar to .csv, these characters are converted into odd combinations of letters-symbols. I understand it is because of the "Character Set" but have been unable to change it. 1. How can I select the proper Character Set? 2. How can I change it? Thank you very much.

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The proper character set would be unicode and it is my understanding that Thunderbird uses it by default. Unless it is set differently on the PC.