Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

cant configure new mail account from TPG

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de sfhowes

lazblom
lazblom
more options

When I attempt to set up a new email account with TPG, Thunderbird takes me through the process however it states at the end that the username or password is incorrect. Both the username and the password ARE correct as both of these are accepted with TPG when I log in to TPG to check mail. I have tried the auto and the manual setup without success. I have spoken with TPG and they have checked the configuration and it is correct for logging into TPG. Looks like a Thunderbird problem. Can you assist?

Thanks

Larry Blomberg

When I attempt to set up a new email account with TPG, Thunderbird takes me through the process however it states at the end that the username or password is incorrect. Both the username and the password ARE correct as both of these are accepted with TPG when I log in to TPG to check mail. I have tried the auto and the manual setup without success. I have spoken with TPG and they have checked the configuration and it is correct for logging into TPG. Looks like a Thunderbird problem. Can you assist? Thanks Larry Blomberg

Todas as respostas (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

What do you have for the settings? As far as I can tell, you should have:

incoming server: mail.tpg.com.au port: 110 (POP) or 143 (IMAP) Connection security: None Authentication: password, transmitted insecurely User name: part of your address before the @

outgoing SMTP server: mail.tpg.com.au port: 25 Connection security: None Authentication: password, transmitted insecurely User name: part of your address before the @

https://www.tpg.com.au/support/thunderbird_3.php