Please unblock the account
Hello! Please unblock the account [email protected] . I do not receive letters to the e-mail.
Alterado por AndriiF em
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AndriiF said
Hello! Please unblock the account [email protected] . I do not receive letters to the e-mail. My second mailbox [email protected]
First of all : this is a public forum and anyone can see your email address. Unless you don't mind the risk of getting spam, would you please remove that information.
About your problem : I assume that you're referring to a Sync account :
You have received a message that your account has been locked
First wait 24 hours until trying again. If it fails again and you still have access to the email account, then please create a bugzilla.mozilla.org account and use this link to create a request.
This is when your account is locked and you do not have access to the email account you created this Firefox account in, or the email is no longer accessible. I would recommend making a backup of your local profile first and then creating a new Firefox account.
If there is still a problem, please feel free to reply to this thread and we can help you the best that we can.