Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

One top site split into two partial sites.

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de cor-el

more options

When Mozilla Firefox displays my "top sites", i used to see one icon for Ancestry.com. (actually Ancestry.ca because I am in Canada). Now I get two icons. One takes me to Ancestry DNA but when I click on "trees" to see my family tree, it takes me to an advertisement for Ancestry. If I click the other icon, it takes me to Ancesry's search page (birth, marriage, death etc., but does not have the DNA part. In other words, one "top site" has split into two, both incomplete and not apparently linked to each other.

When Mozilla Firefox displays my "top sites", i used to see one icon for Ancestry.com. (actually Ancestry.ca because I am in Canada). Now I get two icons. One takes me to Ancestry DNA but when I click on "trees" to see my family tree, it takes me to an advertisement for Ancestry. If I click the other icon, it takes me to Ancesry's search page (birth, marriage, death etc., but does not have the DNA part. In other words, one "top site" has split into two, both incomplete and not apparently linked to each other.

Todas as respostas (2)

more options

Hi, please try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's(Win10)) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

If you hover the Top Sites line on the about:newtab page then you will notice an Edit button appearing at the right end of this line. There is an Edit (pencil) button on each tile in the window that opens to edit this tile. There is an Add button that allows to add a website and enter title and URL.