FF Crashes when using Facebook and Ebay, every time. What happened last couple months??
When ever I use facebook or Ebay within a very short amount of time it will crash and then I have to force quit. I send the report to Apple every time, but am losing faith in your product.
Todas as respostas (3)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
This does not come close to the amount of times it's crashed very recently. And it only seems to be ebay and facebook.
0073814A-F287-4397-AB22-16578EE2FA04 2/7/18 1:40 PM 357095F7-63C4-4633-A401-B37848227955 1/8/18 8:46 PM 3761AA85-7CF0-40E2-8EBF-29D8FB9CDFE4 12/3/15 3:05 PM 5C1262A6-59DD-4EA9-AE33-624C11B6C355 7/29/15 11:03 AM 8E8054F8-588F-4D02-9C62-D5DD3A49A977 7/7/15 11:15 PM
Some of your crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.