Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Cannot send inline image (blank image)

  • 3 respostas
  • 3 têm este problema
  • 2 visualizações
  • Última resposta de Bud Ward

frolic
frolic
more options

Just out of the blue, I can no longer send an image by using "Insert > image". All I get is a blank rectangle, same dimensions as my image.

I've tried everything. Add-ons disabled, no anti-virus, check/uncheck "attach this image to the message" and every option with sending in html, plaintext etc.

I can *attach* an image and it works fine but I *cannot insert* it inline. One detail: when I get the blank rectangle instead of my image in the body of the email and I double-click on that rectangle, the path of the image has changed and gotten converted to Base64.

Is that normal?

Here's the beginning of the line: data:image/jpeg;filename=DSC_0083.jpeg;base64,/9j/4AAQSkZJRgAB

Edit: Also, when I try to send that email with my blank rectangle instead of the image, an error message says " There was an error attching myphoto.jpg. Please check that you have access to the file.

Just out of the blue, I can no longer send an image by using "Insert > image". All I get is a blank rectangle, same dimensions as my image. I've tried everything. Add-ons disabled, no anti-virus, check/uncheck "attach this image to the message" and every option with sending in html, plaintext etc. I can *attach* an image and it works fine but I *cannot insert* it inline. One detail: when I get the blank rectangle instead of my image in the body of the email and I double-click on that rectangle, the path of the image has changed and gotten converted to Base64. Is that normal? Here's the beginning of the line: data:image/jpeg;filename=DSC_0083.jpeg;base64,/9j/4AAQSkZJRgAB Edit: Also, when I try to send that email with my blank rectangle instead of the image, an error message says " There was an error attching myphoto.jpg. Please check that you have access to the file.
Capturas de tela anexadas

Alterado por frolic em

Todas as respostas (3)

frolic
frolic Autor da pergunta
more options

I haven't found a solution yet. But there is an interesting development for those interested: I have created an entirely new profile and I have no problem at all with inline images anymore. Very strange. I guess something got corrupted in the original profile, although I had removed every single add-on.

Alterado por frolic em

MinThetNaung
MinThetNaung
more options

I have got the same problem, too. For my case, when I forward an email with images inside, after clicking on the Forward button ( not completely forwarding out yet), the images there won't show off immediately unless I double clicked on it (Like you do). I don't know how to fix it though.

Bud Ward
Bud Ward
more options

Problem: Thunderbird works fine at the office (can paste or insert images inline) but doesn't work at home. Took Frolic's advice and created a new profile; it worked perfectly! My question is: given that I now have working and non-working profile folders on the same installation, what can I do to identify the corrupted setting or file?