Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 1 resposta
  • 3 têm este problema
  • 7 visualizações
  • Última resposta de FredMcD

ColMah
ColMah
more options

I have tried everything but Firefox continues to repeatedly crash. I am at the point of moving (sadly but permanently) to another browser. I cannot continue with the frustration of frequent crashed by Firefox. Can anyone help??

I have tried everything but Firefox continues to repeatedly crash. I am at the point of moving (sadly but permanently) to another browser. I cannot continue with the frustration of frequent crashed by Firefox. Can anyone help??

Todas as respostas (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support