Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How To Prevent Multiple FireFox Apps After Update?

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de CoBu1

more options

Windows 10 (x64) Ver. - 1709 OS Build - 16299.19

    Just to set the premise; My PC has dual internal drives, so I often custom install programs to the 2nd drive which is not running the OS. FireFox is one of those programs. No problems there. Everything works fine until it comes time to update. When I update, FF seems to overlay the previous version in the 'Program Files' folder, but does not remove the old version (please see photos). I'm left with a string of FF apps eating up storage space in the 'Uninstall Program' section of the Control Panel. When I try to uninstall the prior version, it also removes the newest version as though they were one. Ultimately, I just started manually removing FF, then reinstalling the newer version when it was time to update so as to avoid multiples.

My questions are: Is there a way to manually force FireFox to completely overwrite the previous versions during an update? Or is there a way to force the selection of only one specific version during an uninstall?

Thanks in advance to anyone who tackles this issue.

Windows 10 (x64) Ver. - 1709 OS Build - 16299.19 Just to set the premise; My PC has dual internal drives, so I often custom install programs to the 2nd drive which is not running the OS. FireFox is one of those programs. No problems there. Everything works fine until it comes time to update. When I update, FF seems to overlay the previous version in the 'Program Files' folder, but does not remove the old version (please see photos). I'm left with a string of FF apps eating up storage space in the 'Uninstall Program' section of the Control Panel. When I try to uninstall the prior version, it also removes the newest version as though they were one. Ultimately, I just started manually removing FF, then reinstalling the newer version when it was time to update so as to avoid multiples. My questions are: Is there a way to manually force FireFox to completely overwrite the previous versions during an update? Or is there a way to force the selection of only one specific version during an uninstall? Thanks in advance to anyone who tackles this issue.
Capturas de tela anexadas

Todas as respostas (2)

more options

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

more options

FredMcD said

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox. Using your file browser, open the Programs Folder on your computer. Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder. Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one. After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again. http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

Thanks for this suggestion. I'll apply this during the next update and see if it resolves the issue.