Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

bp-060953d3-a09c-4937-9833-f8deb2170318 crash report Kaspersky IS 2017 was installed recently

  • 1 resposta
  • 4 têm este problema
  • 4 visualizações
  • Última resposta de Tonnes

more options

my machine keeps crashing/freezing and is slower now that i installed kaspersky Internet security 2017

my machine keeps crashing/freezing and is slower now that i installed kaspersky Internet security 2017

Todas as respostas (1)

more options

The crash ID points to an older Firefox 52.0.1 report dated March 3. Please post a recent one - open about:crashes to see them.

My personal solution would be to remove KIS 2017 as that is obviously the cause, but this is probably not what you would like to hear. My guess is that making sure KIS 2017 has all its updates or even updating to KIS 2018 would solve it.

Fwiw: security software always slows down performance a bit.