Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I can't find a plug-in, extension or Web API for McAfee's True Key password manager

  • 3 respostas
  • 16 têm este problema
  • 26 visualizações
  • Última resposta de johndrew

more options

True Key add-in is enabled in Internet Explorer, on my Win 10 PC. But True Key is discontinuing support for IE. I don't see any add-on listed for McAfee's True Key (formerly Intel True Key). Is there an add-on, or extension? If so where is it? My browser selction is defaulted to Firefox. Thanks, John

True Key add-in is enabled in Internet Explorer, on my Win 10 PC. But True Key is discontinuing support for IE. I don't see any add-on listed for McAfee's True Key (formerly Intel True Key). Is there an add-on, or extension? If so where is it? My browser selction is defaulted to Firefox. Thanks, John

Solução escolhida

After a third call from McAfee escalated support, they found and installed Firefox add-on - after uninstalling and re-installing True Key. All my logins now work with Firefox.

Ler esta resposta 👍 0

Todas as respostas (3)

more options

Hi John, it's confusing because I can't seem to find a working link, I can only say that if I go to the True Key home page:

https://www.truekey.com/

And click the white button with Download — It's free then it triggers an extension install. I have attached a composite of the installation sequence. Do you get that?

more options

Thanks for the suggestion. I spent an hour with McAfee support, and there is an issue with True Key & Firefox. Problem escalated. We deleted and re-installed both True Key and Firefox.

more options

Solução escolhida

After a third call from McAfee escalated support, they found and installed Firefox add-on - after uninstalling and re-installing True Key. All my logins now work with Firefox.