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Firefox unexpectedly closed and I couldn't get it to reopen. All my files are gone!

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  • 2 têm este problema
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  • Última resposta de FredMcD

hermanson
hermanson
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When I opened Firefox this evening I was reading my emails when it unexpectedly closed. I tried to reopen and an entirely new screen appeared. I tried to get into email and it was impossible to find. All my bookmarks have disappeared! This is outrageous! I have critical addresses that I have to contact in my business which are part of the bookmark list. What has happened to my old lists and to my email account?

When I opened Firefox this evening I was reading my emails when it unexpectedly closed. I tried to reopen and an entirely new screen appeared. I tried to get into email and it was impossible to find. All my bookmarks have disappeared! This is outrageous! I have critical addresses that I have to contact in my business which are part of the bookmark list. What has happened to my old lists and to my email account?

Todas as respostas (1)

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there?