Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can't open Firefox. Have to install everytime on starting.

  • 1 resposta
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de FredMcD

Pardeep-Kundu
Pardeep-Kundu
more options

Dear Firefox Authorities, 

I am very pleased to inform you that I love to use firefox for my internet usage.

But there is an error occured to me every time I start my laptop. Whenever I want to open firefox, it doesn't start. And even mlre, it doesn't show any error message. Please help me as soon as possible to keep me in touch with my favourite Firefox. Thanks and Regards. Pardeep-Kundu

Dear Firefox Authorities, I am very pleased to inform you that I love to use firefox for my internet usage. But there is an error occured to me every time I start my laptop. Whenever I want to open firefox, it doesn't start. And even mlre, it doesn't show any error message. Please help me as soon as possible to keep me in touch with my favourite Firefox. Thanks and Regards. Pardeep-Kundu

Todas as respostas (1)

FredMcD
FredMcD
more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?