We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Looping attachment message when sending emails

  • 1 resposta
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de user1121639

more options

When I try to send an email, a dialog box would appear. It says, "Attaching", along with a progress bar that constantly loops without ever sending the email. Also, note that I am not trying to send an attachment, but I do have a .html inserted as a signature which is saved in the correct location on the hard drive. I am using Thunderbird version 45.7.1, POP3 as the server type. The server is managed by our company.

When I try to send an email, a dialog box would appear. It says, "Attaching", along with a progress bar that constantly loops without ever sending the email. Also, note that I am not trying to send an attachment, but I do have a .html inserted as a signature which is saved in the correct location on the hard drive. I am using Thunderbird version 45.7.1, POP3 as the server type. The server is managed by our company.

Todas as respostas (1)

more options

Instead of using an HTML file for the signature, try pasting the HTML code from the file into the "Signature text" section of the Account Settings (make sure you select "Use HTML"). See if that makes a difference.

If that works, then you should then probably test to see if sending a regular attachment also causes this problem. If so, that issue will have to be addressed.