Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I tried to fix repeated crashes of Adobe Flash using your instructions, but I still get the error message and no way to report the problem.

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de FredMcD

bwbarefoot
bwbarefoot
more options

Until the newest version of Adobe Flash - Flash 24 NPAPI - was released, I had no problem with the plug-in. Now, it simply won't play, and every solution I have tried will not resolve the issue. I have uninstalled and re-installed Flash, re-started my system twice, then re-started my entire Internet connection. I also disabled the plug-in, but now I can't even play a game I have installed on Facebook.

I have reported this to Adobe, but it has not helped me at all. They even proposed a solution that was just a page that did not give clear instructions to me.

So now I have to see if you can help on your end. Or do I just wait for version 52 to come out and try again?

Until the newest version of Adobe Flash - Flash 24 NPAPI - was released, I had no problem with the plug-in. Now, it simply won't play, and every solution I have tried will not resolve the issue. I have uninstalled and re-installed Flash, re-started my system twice, then re-started my entire Internet connection. I also disabled the plug-in, but now I can't even play a game I have installed on Facebook. I have reported this to Adobe, but it has not helped me at all. They even proposed a solution that was just a page that did not give clear instructions to me. So now I have to see if you can help on your end. Or do I just wait for version 52 to come out and try again?
Capturas de tela anexadas

Todas as respostas (1)

FredMcD
FredMcD
more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: