Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Full Screen in Search Mode for Thunderbird 38.+ serious problem, OK in 31.6.0 Mac OS 10.11.6

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de karlreed43

more options

I have asked this before, but, the answer wasn't helpful. n versions 38. and up, under Mac OS 10.11.6 starting search (Command Shift F) produces a search window which is full screen and makes the toolbar and dock inaccessible. You can get out of it via ESC, however, then you need to start a new search window the next time you need to search. Disabling all the plugins I could find did not solve the problem. Starting in Safe Mode solves the problem, but, also kills the dictionary. I reinstalled 31.6.0, and, the Search window now behaves correctly, NOT as a full screen, and is resizable and can be moved around. And, I do not need to run in Safe Mode. ( don't have time to go through all the backed up versions and see which ones work..) Please fix this, I need the search function. Is anyone else having this problem? Is there a preferences file that I need to reset? Oh, it was suggested that I disbable all addins and re-add them one at a time, I had hoped for a more sensible suggestion than this.. (how about doing a binary chip, LOL)

Karl Reed

I have asked this before, but, the answer wasn't helpful. n versions 38. and up, under Mac OS 10.11.6 starting search (Command Shift F) produces a search window which is full screen and makes the toolbar and dock inaccessible. You can get out of it via ESC, however, then you need to start a new search window the next time you need to search. Disabling all the plugins I could find did not solve the problem. Starting in Safe Mode solves the problem, but, also kills the dictionary. I reinstalled 31.6.0, and, the Search window now behaves correctly, NOT as a full screen, and is resizable and can be moved around. And, I do not need to run in Safe Mode. ( don't have time to go through all the backed up versions and see which ones work..) Please fix this, I need the search function. Is anyone else having this problem? Is there a preferences file that I need to reset? Oh, it was suggested that I disbable all addins and re-add them one at a time, I had hoped for a more sensible suggestion than this.. (how about doing a binary chip, LOL) Karl Reed

Solução escolhida

I would be surprised if an add-on caused this trouble. But Safe Mode disables other features such as changes to layout. I think there is a file that stores window sizes that has become corrupt.

Locate your profile, close Thunderbird and try deleting, moving or renaming xulstore. json.

http://kb.mozillazine.org/Files_and_folders_in_the_profile_-_Thunderbird

If this doesn't work out then we may resort to asking you to work through your add-ons. If you know about binary chop then by all means use it. But for many of our users, we'd have to explain the concept, describe a method of working and even then, some would have trouble applying it methodically.

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

I would be surprised if an add-on caused this trouble. But Safe Mode disables other features such as changes to layout. I think there is a file that stores window sizes that has become corrupt.

Locate your profile, close Thunderbird and try deleting, moving or renaming xulstore. json.

http://kb.mozillazine.org/Files_and_folders_in_the_profile_-_Thunderbird

If this doesn't work out then we may resort to asking you to work through your add-ons. If you know about binary chop then by all means use it. But for many of our users, we'd have to explain the concept, describe a method of working and even then, some would have trouble applying it methodically.

Alterado por Zenos em

more options

Zenos, this worked, and, many many thanks.. I must say I didn't feel very good continuing to use 31.6! Binary chop? Surely all digital natives know about this? I think I first heard about it in 1968 from my boss, Cliff Bellamy.. http://www.adm.monash.edu.au/records-archives/archives/foundation/bellamy.html Anyway, I really appreciate your help.. I have saved a good copy of xulstore.json and locked it! Regards Karl Reed

Alterado por karlreed43 em