Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I factory reset my Laptop, did not backup or store my bookmarks in html anywhere.I have many years of good bookmarks which I want to recover. How possible?

  • 4 respostas
  • 1 tem este problema
  • 20 visualizações
  • Última resposta de the-edmeister

more options

I factory reset my Laptop but did not backup or store my bookmarks in html anywhere. I have many years of good bookmarks which I want to recover. I did set up a sync account a few days before the factory set. How possible?

A solution will be much appreciated - thanks.

I factory reset my Laptop but did not backup or store my bookmarks in html anywhere. I have many years of good bookmarks which I want to recover. I did set up a sync account a few days before the factory set. How possible? A solution will be much appreciated - thanks.

Todas as respostas (4)

more options

As you said you had set up firefox account a few days before formatting your laptop so you can again login to that firefox account on firefox browser. Your bookmarks, themes and extensions would have been synced at that time and will be restored now automatically after signing in to account.

more options

To begin with, Sync wasn't intended to be used in lieu of a proper backup. Its purpose it to synchronize Firefox data across multiple devices.

That said - did you try to login into Sync after the factory reset? Using the email address you used for your Account and the exact same password that was being used the last time Firefox was used, and Sync was enabled. https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer#w_connect-additional-devices-to-sync

If so, did you forget your Password or you decided request a new Password? https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

more options

Many thanks the-edmeister. I did, but that is assuming that I thicked bookmarks at the time of creating the account - and which I probably didn't.

more options

"... that I thicked bookmarks ..." ??

When the user sets up Sync -- Bookmarks, Passwords, and History are automatically selected; Tabs was added automatically selected within the last year or so. So all those categories should have "sync'd" unless they were de-selected when you set up Sync initially.