Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Cannot retrieve my Firefox account username on my email

  • 4 respostas
  • 3 têm este problema
  • 11 visualizações
  • Última resposta de Happy112

more options

I asked to retrieve my Firefox account username on my email but i don't receive anything.

I received immediately from [email protected] the message asking to confirm my email address for completing the registration to this community, and i had confirmed it also for my Firefox account, when i activated it, ... but now there is no way to receive the message with my username.

I asked to retrieve my Firefox account username on my email but i don't receive anything. I received immediately from [email protected] the message asking to confirm my email address for completing the registration to this community, and i had confirmed it also for my Firefox account, when i activated it, ... but now there is no way to receive the message with my username.

Solução escolhida

I'm sorry, i think i confused my Sync account with this support account i've just created. What i meant for "firefox account" was the first.

I was able to configure a new Sync device using my email address + password. No "username" needed.

My problem is solved.

Ler esta resposta 👍 0

Todas as respostas (4)

more options

I will let the right people know.

more options

Solução escolhida

I'm sorry, i think i confused my Sync account with this support account i've just created. What i meant for "firefox account" was the first.

I was able to configure a new Sync device using my email address + password. No "username" needed.

My problem is solved.

more options

No need to be sorry;   glad your problem is solved   !
Would you be a dear and mark   your  last post as   Chosen Solution,   so others will know   ?
Thanks   !

more options

Happy112 said

No need to be sorry;   glad your problem is solved   !
Would you be a dear and mark   your  last post as   Chosen Solution,   so others will know   ?
Thanks   !

Hi again,   peppesc   !
You accidentally marked  my  post as   Chosen Solution  ........
Since only you can rectify this:
Would you be a dear and remove the mark from my post and mark   your  last post as  Chosen Solution  ?
Thanks   !
(sorry for being a pain in the you-know-where)