Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Sometimes instead opening a page Firefox closes the tab

  • 17 respostas
  • 3 têm este problema
  • 10 visualizações
  • Última resposta de Vikte

more options

Sometimes when I type an address in the address bar and click "Enter", the active tab just closes instead of loading the page. I get no error warning. I'm not certain but I think it has also happened at least once when I clicked a link on a page. As far as I can tell, it's not a specific site, or type of sites. It's not a common thing, only happens once in a while.

Sometimes when I type an address in the address bar and click "Enter", the active tab just closes instead of loading the page. I get no error warning. I'm not certain but I think it has also happened at least once when I clicked a link on a page. As far as I can tell, it's not a specific site, or type of sites. It's not a common thing, only happens once in a while.

Todas as respostas (17)

more options

You are using a beta version. Reinstall it. Is the problem still there?


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

I uninstalled and reinstalled Firefox as you recommended, but it just happened again - I clicked a link on a webpage and the tab just closed.

more options

And Safe Mode?


Next time, right click the link and use the menu.

more options

As I said, it doesn't happen often, like, not even everyday, so working in safe mode for several days only to test whether this bug happens would be a major inconvenience.

more options

When this occurs, does "Undo Close Tab" work or does it immediately self-close again? Undo Close Tab is available from either:

  • History menu
  • right-click a different tab

If the entire window closed because it only had the one tab, you'll first need to restore the closed window from the History menu. (That probably won't work in a private window.)

more options

I haven't tried "Undo Close Tab", I'll try the next time it happens and tell you whether it works.

So far it never happened with a single tab (maybe because I rarely work with one).

more options

It happened again (as you see, two days passed since last time). The "Undo Close Tab" works.

more options

If you check the back history of the tab that got closed, do you notice any pattern?

The reason I ask is: pages are generally not allowed to close themselves unless they were launched from a script. If, hypothetically, a page was designed to close itself when you leave it, and Firefox is not canceling that action when you load the new page in the same tab, perhaps that could explain how it is getting closed. Otherwise, it's very hard to explain since the new page probably wouldn't want to close itself.

more options

No, I did not notice any pattern on what gets closed, and as far as I can tell most of the websites that were closed have no ability to close themselves.

more options

This might help; http://kb.mozillazine.org/Prevent_websites_from_disabling_new_window_features

Type about:config<enter> in the address bar. If a warning screen comes up, press the Be Careful button. At the top of the screen is a search bar. Enter dom.disable_window From this list, set everything to True.

more options

That didn't work, it just happened again.

Alterado por Vikte em

more options

It seems that the problem disappeared by itself. Probably some update fixed it.

more options

Here's hoping. Please flag your last post as Solved Problem so others will know.

more options

...AND it's happening again :-\

more options

Any new info on the situation, pattern, etc.?

more options

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

more options

It's only happened a few times again, but it seems as random as it was before.