Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When receiving emails, thunderbird will mark as junk, but will not move them to junk folder

  • 1 resposta
  • 5 têm este problema
  • 6 visualizações
  • Última resposta de pollti

more options

I now have 2 laptops where I use thunderbird for my email. I just bought the 2nd one, and downloaded thunderbird. everything seems to work fine, except that it will identify messages as junk like normal, but it will not move them to my junk folder. I have run junk mail controls on my email in the hopes that it will move the junk to the junk mail file, but it won't. I have reinstalled thunderbird, which does not help either.

This also causes my other laptop to not move the messages identified on this laptop as junk to the junk folder. So, on my other laptop I now need to run junk mail controls to get them in the folder, if they were downloaded on my new laptop first.

This has been going on for over a week.

I now have 2 laptops where I use thunderbird for my email. I just bought the 2nd one, and downloaded thunderbird. everything seems to work fine, except that it will identify messages as junk like normal, but it will not move them to my junk folder. I have run junk mail controls on my email in the hopes that it will move the junk to the junk mail file, but it won't. I have reinstalled thunderbird, which does not help either. This also causes my other laptop to not move the messages identified on this laptop as junk to the junk folder. So, on my other laptop I now need to run junk mail controls to get them in the folder, if they were downloaded on my new laptop first. This has been going on for over a week.

Solução escolhida

Hi, that's something you can configure in Thunderbird's settings and account settings. I think https://support.mozilla.org/kb/thunderbird-and-junk-spam-messages#w_junk-filter-options will help to move the messages automatically.

Ler esta resposta 👍 2

Todas as respostas (1)

more options

Solução escolhida

Hi, that's something you can configure in Thunderbird's settings and account settings. I think https://support.mozilla.org/kb/thunderbird-and-junk-spam-messages#w_junk-filter-options will help to move the messages automatically.