Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Bookmarks will not sync iMac to Mac Book Pro

  • 2 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de cor-el

garmp
garmp
more options

Cannot sync Mac Book Pro OS 10.11.1 to iMac OS 10.6.8 with Firefox 43.0.4. Even uninstalled Firefox on the Mac Book and started over. Got same results. Will not sync. I'm totally lost. Thanks for any and all help.

Cannot sync Mac Book Pro OS 10.11.1 to iMac OS 10.6.8 with Firefox 43.0.4. Even uninstalled Firefox on the Mac Book and started over. Got same results. Will not sync. I'm totally lost. Thanks for any and all help.

Todas as respostas (2)

guigs
guigs
more options

HI garmp,

If you open up a new tab and put about:sync-log in the url bar, check the last few text files and can you confirm is there are any 400 or 500 errors?

If so, this issue has been resolved and if you log out then back in via accounts.firefox.com you should now be able to see bookmarks sync across devices.

Please also make sure to update to 44.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window