Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Stuck on Thunderbird Mail window

  • 2 respostas
  • 8 têm este problema
  • 1 exibição
  • Última resposta de Wayne Mery

more options

Hello,

Since a few days now, everytime I try to use Thunderbird it just get completely stuck on the Thunderbird Mail screen. Wherever I click, it gets stuck there.

I tried to disable the addons as one of the other ticket suggested, but I can't even open the Add-Ons window... Actually I can't open anything at all, nor write new emails.

However, it is still getting new messages... Can't see them unless I right click then "Open in new tab" though

Hello, Since a few days now, everytime I try to use Thunderbird it just get completely stuck on the Thunderbird Mail screen. Wherever I click, it gets stuck there. I tried to disable the addons as one of the other ticket suggested, but I can't even open the Add-Ons window... Actually I can't open anything at all, nor write new emails. However, it is still getting new messages... Can't see them unless I right click then "Open in new tab" though

Todas as respostas (2)

more options

Here is a screenshot of the page it is stuck on: http://screencast.com/t/f6Cnk0Vi

Sometimes when I click on other folders, it updates the page but it seems rather random.

more options

- start Thunderbird in safe mode

 https://support.mozilla.org/en-US/kb/safe-mode

- go to tools | addons - remove the lightning addon - restart - start thunderbird - if you need the lightning addon, add it back at tools | addons

Does that help?