Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Youtube doesn't work with Firefox

  • 7 respostas
  • 16 têm este problema
  • 4 visualizações
  • Última resposta de cfcentaurea

more options

I'm on Windows 7, with a fresh install of Firefox--no extensions added. Youtube's just showing a black screen. I have Kaspersky for a anti-virus

What can I do?

I'm on Windows 7, with a fresh install of Firefox--no extensions added. Youtube's just showing a black screen. I have Kaspersky for a anti-virus What can I do?

Solução escolhida

cfcentaurea said

If you didn't see the flash plug-ins, you probably just need to install Flashplayer: https://get.adobe.com/flashplayer/

... I can't believe I overlooked that detail.

Ler esta resposta 👍 1

Todas as respostas (7)

more options

Can you go to a video and try this? In the URL add at the end the following (without the quotes): "&html5=1"

It will force youtube to serve HTML5 video, in order to confirm if you got a flash plugin issue.

more options

No dice. Just a black screen, and then it stopped responding. And then I found out it doesn't work with Vimeo either.

more options

That's really weird if it happens on two different sites serving video content. Sounds like a driver or an addon issue. Can you check "about:addons" and disable the ones related to flash and/or unecessary ones? Ultimately you should consider updating your video drivers, just in case.

And what about a pure HTML5 video liek this one? http://www.craftymind.com/factory/html5video/CanvasVideo.html

more options

Well, the HTML5 video works. But I don't seem to have any flash plugins or anything. And I've just tried DailyMotion and THAT'S run into problems, too! So, that's Youtube, Vimeo, and DailyMotion that's not working. Something is royally borked here. BTW, I'm using Firefox 43

more options

If you didn't see the flash plug-ins, you probably just need to install Flashplayer: https://get.adobe.com/flashplayer/

more options

Solução escolhida

cfcentaurea said

If you didn't see the flash plug-ins, you probably just need to install Flashplayer: https://get.adobe.com/flashplayer/

... I can't believe I overlooked that detail.

more options

Happens to all of us. :-)