Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Printing on windows 10 home with HP 8600 pro Print & print Preview wrong format.

  • 2 respostas
  • 1 tem este problema
  • 14 visualizações
  • Última resposta de AGuynFLUSA

more options

When I go to print a page or print preview the format iis wrong it too small. It appears it picking up the format for the other installed printer,. The second printer is a Dymo Twin Label writer

I checked The page in other browsers & it prints fine. (trued /Chrome & Microsoft Edge) I tried uninstalling & reinstalling I tried re-installing the latest HP Printer drivers I followed the steps to rest the printer. It this install on this machine.

I have Firefox / Waterfox installed on 2 other machines & they print fine.

When I go to print a page or print preview the format iis wrong it too small. It appears it picking up the format for the other installed printer,. The second printer is a Dymo Twin Label writer I checked The page in other browsers & it prints fine. (trued /Chrome & Microsoft Edge) I tried uninstalling & reinstalling I tried re-installing the latest HP Printer drivers I followed the steps to rest the printer. It this install on this machine. I have Firefox / Waterfox installed on 2 other machines & they print fine.

Solução escolhida

See this support article and do the complete reset of your printer prefs for that printer. https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

See this support article and do the complete reset of your printer prefs for that printer. https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

more options

Thank You, I followed your steps Then closed the browser, the rebooted the machine.

Afterwards I cleared all internet cache/history Then I verified the setting for print_ were gone. When I tried to print it printed normal.

I'm assuming it fixed.