We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why is Gmail showing two in-boxes?

  • 2 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de NadiaVKhan

more options

I am sorry if I worded the question wrong. I do not know how to explain it.

For some reason, I have "two" inboxes for my gmail account. The regular "inbox" folder, and another grayed out folder listed as "[gmail]". How do I get rid of this? When I look at thunderbird, it says that I have 6 new messages. However, the 3 new messages in "inbox" is the same as the three new messages in "all mail."

Why is Thunderbird behaving this way?

I do not want this "[gmail]" folder. I just want my inbox, drafts, sentmail, spam, trash, and important folders.

I am sorry if I worded the question wrong. I do not know how to explain it. For some reason, I have "two" inboxes for my gmail account. The regular "inbox" folder, and another grayed out folder listed as "[gmail]". How do I get rid of this? When I look at thunderbird, it says that I have 6 new messages. However, the 3 new messages in "inbox" is the same as the three new messages in "all mail." Why is Thunderbird behaving this way? I do not want this "[gmail]" folder. I just want my inbox, drafts, sentmail, spam, trash, and important folders.

Todas as respostas (2)

more options

Gmail is a bit special. You'll just have to learn to ignore these folders; they won't go away.

Personally, I don't subscribe the All Mail folder; by and large there is no reason to look at it.

https://support.mozilla.org/en-US/kb/thunderbird-and-gmail

more options

Thank you for the help Zenos. You say you dont subscribe to the All Mail folder. When i try to unsubscribe from some of the folders, nothing happens. Is this normal with gmail too?