Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

lost sync

  • 3 respostas
  • 2 têm este problema
  • 1 exibição
  • Última resposta de the-edmeister

sliskod
sliskod
more options

Hello, on November 13, 2015 I installed new OS on my computer and after that i made sync with Firefox and after that all my previous bookmarks were deleted. Could you please help me to restore my previous bookmarks.

Thank you

Hello, on November 13, 2015 I installed new OS on my computer and after that i made sync with Firefox and after that all my previous bookmarks were deleted. Could you please help me to restore my previous bookmarks. Thank you

Todas as respostas (3)

the-edmeister
the-edmeister
  • Moderator
more options

See this - https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Don't delay in performing the restoration. By default, Firefox saves 15 days of bookmarkbackup files so you're almost out of time. Today is the 13th day since your new OS installation.

sliskod
sliskod Autor da pergunta
more options

but when i go to the Import and Backup button and choose Restore there is no files before my new OS installation

the-edmeister
the-edmeister
  • Moderator
more options

How did you backup your data before installing the new OS?

Did you use Sync for the backup? (Not the intended purpose of Sync.) If so, did you have any problems when trying to connect to Sync with the new OS and new Firefox installation? Like needing to reset your Password for Sync?