We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I can't find my archived sent email

  • 5 respostas
  • 12 têm este problema
  • 1 exibição
  • Última resposta de user01229325

more options

I have successfully archived my received email to local folders structured by year. When I marked all "Sent" email until the end of 2014 and hit "A", it appeared to download but I can't find an archived "Sent" folder.

I have successfully archived my received email to local folders structured by year. When I marked all "Sent" email until the end of 2014 and hit "A", it appeared to download but I can't find an archived "Sent" folder.

Todas as respostas (5)

more options

How do you have your Archive set up? This article tells you how to specify the folder to send your archives and what the folder structure options are..

https://support.mozilla.org/en-US/kb/archived-messages

more options

I set up to archive to local folders (I'm on IMAP). I read that article before doing so.

more options

I am not sure what is going wrong with your setup then. I told mine to make a new folder per year in my local folders and when I select an email from the Inbox or Sent folder and press a it moves to Local Folders-Archive-2015 I did select OTHER in folders and copies and click through the path to set the folder. I see you can pick Local Folders on the first archive choice but I have not tried that. You do have to set this up for each account that you have individually.

more options

Thx, now I understand. I tried an individual mail that I hadn't previously archived, and I see that the archive groups together all mails, whether "Sent" or "Inbox". I had expected it would structure it separately as on the live folders.

more options

There is an option to retain the folder structure but I have never used it. You could try that.