We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

No sound when using Firefox regardless of website. Chrome works.

  • 3 respostas
  • 2 têm este problema
  • 4 visualizações
  • Última resposta de FredMcD

sfjodi
sfjodi
more options

Using Mac [OS X 10.8.5]. Used to have no problem hearing sound on websites when using Firefox. Now no sound on any website using Firefox. When I use Chrome everything works fine. No recent system upgrades.

Using Mac [OS X 10.8.5]. Used to have no problem hearing sound on websites when using Firefox. Now no sound on any website using Firefox. When I use Chrome everything works fine. No recent system upgrades.

Todas as respostas (3)

FredMcD
FredMcD
more options

Check the volume controls.

New Update; Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

sfjodi
sfjodi Autor da pergunta
more options

Volume is fine. I can hear sound when using other browsers or iTunes... Am I checking a Firefox specific volume control?

I updated Flash - that did not solve issue with Firefox.

I cannot upgrade to OS X El Capitan as that will create other problems for me.

Anything else?

FredMcD
FredMcD
more options

I've called the big guys to help you. Good luck.