Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I'm getting messages that say my email is "off-line." How can I keep it "on-line"?

  • 4 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de Matt

more options

Recently, after a period of inactivity of Thunderbird, when I attempt to retrieve email messages, I get an error message that says I'm "off-line" and asking if I wish to resume "on-line" status. I never want to be "off-line" with my email. What do I have to do to remain in an "on-line" status?

Recently, after a period of inactivity of Thunderbird, when I attempt to retrieve email messages, I get an error message that says I'm "off-line" and asking if I wish to resume "on-line" status. I never want to be "off-line" with my email. What do I have to do to remain in an "on-line" status?

Solução escolhida

Did your network connection that is the internet go to sleep and quietly time out in the background. You issue is with your device, not with Thunderbird.

Ler esta resposta 👍 0

Todas as respostas (4)

more options

usually have an internet connection that stays "online".

more options

I can't decipher the response which said "usually have an internet connection that stays "online". I don't know what that means.

more options

What does "a period of inactivity" mean? Had the computer gone into sleep or hibernation? Had your Internet connection become closed or suspended because of power saving features of your operating system?

more options

Solução escolhida

Did your network connection that is the internet go to sleep and quietly time out in the background. You issue is with your device, not with Thunderbird.