Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Lost bookmarks AND lost saved passwords

  • 2 respostas
  • 5 têm este problema
  • 6 visualizações
  • Última resposta de rfmelendy

rfmelendy
rfmelendy
more options

Firefox refreshed on me without warning. All bookmarks were lost. Also all saved passwords were lost too. Folder appeared on my desktop called "Old Firefox data." Not sure where to go from here. Very frustrating.

Firefox refreshed on me without warning. All bookmarks were lost. Also all saved passwords were lost too. Folder appeared on my desktop called "Old Firefox data." Not sure where to go from here. Very frustrating.

Solução escolhida

Bookmarks > Show All Bookmarks > Import & Backup > Restore > Choose File

That file may be there in the folder

Ler esta resposta 👍 3

Todas as respostas (2)

Saurabh Dugdhe
Saurabh Dugdhe
more options

Solução escolhida

Bookmarks > Show All Bookmarks > Import & Backup > Restore > Choose File

That file may be there in the folder

rfmelendy
rfmelendy Autor da pergunta
more options

rfmelendy said

Firefox refreshed on me without warning. All bookmarks were lost. Also all saved passwords were lost too. Folder appeared on my desktop called "Old Firefox data." Not sure where to go from here. Very frustrating.

Hello Saurabh -- thank you kindly for your help. It solved the issue :)