Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

After update, Thunderbird will delete multiple messages or open multiple messages with a single click

  • 4 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de jrkmo1

more options

I'm single clicking a single email message to highlight and delete. When I click the delete button, Thunderbird is deleting the highlighted message and the next message below, even though I didn't click or highlight that message.

Additionally, Thunderbird has been opening multiple messages on a single click, even if I have only one highlighted. This only started occurring on July 21.

I'm single clicking a single email message to highlight and delete. When I click the delete button, Thunderbird is deleting the highlighted message and the next message below, even though I didn't click or highlight that message. Additionally, Thunderbird has been opening multiple messages on a single click, even if I have only one highlighted. This only started occurring on July 21.

Todas as respostas (4)

more options

If you select a message and press delete does just that message get deleted? If so try a different mouse. Yours might be going bad and issuing a double click when you single click.

more options

No, if I select a message and click delete, it is regularly (not every time) deleting two messages.

more options

Sorry I meant to same press delete on your keyboard. I had this same issue and it was my mouse.

more options

I haven't had that issue with my keyboard. I'll replace the batteries in my mouse first and see if that may be the cause, before replacing the mouse.