Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

still getting "Your firefox profile cannot be loaded. It may be missing or inaccessible" messge after instructions on mozilla help website

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de cor-el

more options

Hello all,

Despite uninstall/install am still getting message even after following the instructions on the support website for various potential fixes. Regardless of what I try just keep getting "Your Firefox Profile cannot be loaded. It may be missing or inaccessible.

Please help!

Hello all, Despite uninstall/install am still getting message even after following the instructions on the support website for various potential fixes. Regardless of what I try just keep getting "Your Firefox Profile cannot be loaded. It may be missing or inaccessible. Please help!

Todas as respostas (2)

more options

Hi, did you try to delete the profiles.ini file in the profile folder path to force Firefox to create a new default profile ?

http://kb.mozillazine.org/Profile_folder_-_Firefox

https://support.mozilla.org/kb/how-run-firefox-when-profile-missing-inaccessible

after that see: http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

thank you

more options

Note that uninstalling and reinstalling Firefox doesn't affect the Firefox profile folder.