Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Cannot migrate data from Microsoft Outlook 2013

  • 1 resposta
  • 2 têm este problema
  • 2 visualizações
  • Última resposta de Gnospen

more options

I'd very much like to use Thunderbird, however once it is installed and I try to import my Outlook 2013 data (contacts, folders, etc.) I receive this message:

"Either there is no default mail client or the current mail client cannot fulfill the message request. Please run Microsoft Outlook and set it as the default mail client."

I have followed all the steps I found online to ensure Outlook is in fact my default client, but the message persists. I have searched for Add-Ons and have come up empty. I am running Windows 8.1.

I'm not going to switch over to Thunderbird if it can't do something as simple as move my data from one program to another on the same computer.

I'd very much like to use Thunderbird, however once it is installed and I try to import my Outlook 2013 data (contacts, folders, etc.) I receive this message: "Either there is no default mail client or the current mail client cannot fulfill the message request. Please run Microsoft Outlook and set it as the default mail client." I have followed all the steps I found online to ensure Outlook is in fact my default client, but the message persists. I have searched for Add-Ons and have come up empty. I am running Windows 8.1. I'm not going to switch over to Thunderbird if it can't do something as simple as move my data from one program to another on the same computer.

Todas as respostas (1)

more options

First you have to export your data from Outlook then you can import them in Tbird. ImportExportTools is an addon that can help you.

Here is some help http://kb.mozillazine.org/Import_from_Outlook_Express

Alterado por Gnospen em