Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

firefox shuts down when opening Facebook timeline

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de Sheilaozzy

Sheilaozzy
Sheilaozzy
more options

When I try to open Facebook in Firefox, it shuts down. When open in the home page it stays open. Here is the details given at time of crash: AdapterDeviceID: 0x 867 AdapterDriverVersion: AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:35.0.1 BuildID: 20150122214805 CrashTime: 1424811841 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1422645105 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 867GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 107109 StartupTime: 1424704735 Theme: classic/1.0 Throttleable: 1 URL: https://www.facebook.com/ Vendor: Mozilla Version: 35.0.1 useragent_locale: en-US

Thanks for any help

When I try to open Facebook in Firefox, it shuts down. When open in the home page it stays open. Here is the details given at time of crash: AdapterDeviceID: 0x 867 AdapterDriverVersion: AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:35.0.1 BuildID: 20150122214805 CrashTime: 1424811841 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1422645105 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 867GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 107109 StartupTime: 1424704735 Theme: classic/1.0 Throttleable: 1 URL: https://www.facebook.com/ Vendor: Mozilla Version: 35.0.1 useragent_locale: en-US Thanks for any help

Solução escolhida

hi Sheilaozzy, can you try updating to firefox 36 which just got released and see if the issue is reproducible there: Update Firefox to the latest release

Ler esta resposta 👍 0

Todas as respostas (2)

philipp
philipp
  • Moderator
more options

Solução escolhida

hi Sheilaozzy, can you try updating to firefox 36 which just got released and see if the issue is reproducible there: Update Firefox to the latest release

Sheilaozzy
Sheilaozzy Autor da pergunta
more options

philipp, Thanks for the heads up. I updated to 35.1 the other day and it had no effect. This seems to have worked, however. Thanks again to you and all out there in Mozilla land.