Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why are all the account folders created inside my inbox instead of on the same level?

  • 2 respostas
  • 2 têm este problema
  • 60 visualizações
  • Última resposta de Jeff

more options

Adding 2 accounts to Thunderbird it will only create the Trash, Junk, Sent, Archive, and Templates folders inside the Inbox. I want them all on the same level as the Inbox like in my other 3 accounts.

Adding 2 accounts to Thunderbird it will only create the Trash, Junk, Sent, Archive, and Templates folders inside the Inbox. I want them all on the same level as the Inbox like in my other 3 accounts.

Alterado por Jeff em

Solução escolhida

such is usually defined by the IMAP server some have then on one level others insist they hang off the inbox.

Have a look in Tools menu (alt+T) > account settings > server settings > advanced

Under personal namespace try inserting "Inbox" but make sure you enable allow the server to over ride. If it is inbox, change it to "". Sometime these work, sometimes they do not. Depends on the sever really.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

Solução escolhida

such is usually defined by the IMAP server some have then on one level others insist they hang off the inbox.

Have a look in Tools menu (alt+T) > account settings > server settings > advanced

Under personal namespace try inserting "Inbox" but make sure you enable allow the server to over ride. If it is inbox, change it to "". Sometime these work, sometimes they do not. Depends on the sever really.

more options

OK, tried your fix but nothing changed. So used the Account Settings to remove both email accounts then went to the AppData > Roaming > Thunderbird > Profiles > user.default > ImapMail folder and deleted out the folders for those email accounts and their related .msf files. Then I looked at Advanced under Account Settings > Server Settings for my existing accounts and saw it was a different screen. Along with that puzzle piece and you mentioning the set up I was experiencing was for Imap, I recreated the accounts only this time, I went into Manual Config and noticed that the Incoming Server was set to Imap. Set it to POP3 and re-tested the connection and all was good. This corrected the problems I was having which besides all folders being created inside the inbox, email was downloading automatically when set not to, and it would do this every time you opened a folder in the Inbox. Also, was marking Junk mail and viruses as already read and there was no Junk button present to mark email as junk. Problem is fixed. Thank you for your response.