Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox won't play html5 videos

  • 4 respostas
  • 2 têm este problema
  • 1 exibição
  • Última resposta de cor-el

more options

I'm on a Mac and firefox won't play any html5 videos. Not vines, instagrams, vimeos etc. When I upgraded to I think 34 a few weeks ago it stopped working, and when I upgraded to 35.0.1 today all I get is a green screen when I click on them.

I've read that there's an issue with macs and firefox supporting html5, but there's been no solutions. Is my best action just getting rid of firefox completely and going to chrome?

Thanks

I'm on a Mac and firefox won't play any html5 videos. Not vines, instagrams, vimeos etc. When I upgraded to I think 34 a few weeks ago it stopped working, and when I upgraded to 35.0.1 today all I get is a green screen when I click on them. I've read that there's an issue with macs and firefox supporting html5, but there's been no solutions. Is my best action just getting rid of firefox completely and going to chrome? Thanks

Todas as respostas (4)

more options

You can try to disable MP4 in the HTML5 media player by setting these prefs to false on the about:config page.

  • media.apple.mp3.enabled = false
  • media.apple.mp4.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

more options

Unfortunately that didn't fix it. I still get a green screen whenever I click on vimeo, vine, or instagram videos

more options

Still no luck with playing Vines. Even downgraded to a previous version of Firefox

Will unfortunately have to switch to Chrome

more options

Did you check for errors in the Web Console or Browser Console (Firefox/Tools > Web Developer)?