Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do you downgrade Firefox? Steps please.

  • 2 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de adames2590

more options

Hello.

We all know of the terrible bug that loses your passwords once you upgrade to version 32 from version 31.

I have no idea why such a thing happens but I would like to recover my passwords so basically I've read that I need to downgrade to version 31.

I've searched a lot of forums and most of them simply say 'Go to this website https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/' and download the version you want.

I've gone to said website and I click on the folders but what else? Am I supposed to download file by file and paste them into the current firefox folder?

I would love some help on how to downgrade my firefox from version 32 to 31. Thank you.

Hello. We all know of the terrible bug that loses your passwords once you upgrade to version 32 from version 31. I have no idea why such a thing happens but I would like to recover my passwords so basically I've read that I need to downgrade to version 31. I've searched a lot of forums and most of them simply say 'Go to this website https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/' and download the version you want. I've gone to said website and I click on the folders but what else? Am I supposed to download file by file and paste them into the current firefox folder? I would love some help on how to downgrade my firefox from version 32 to 31. Thank you.

Solução escolhida

Firefox 32 is designed to convert your old password database seamlessly to the new format. If that did not work, there is a technique to try it again. Any passwords you have saved since then will be lost.

This thread has the steps: After Firefox 33.1 update installed, saved passwords gone?

I'll set them out in detail here, too:

Clear the Preference Indicating You Have Already Converted

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste signon and pause while the list is filtered

(3) Assuming the signon.importedFromSqlite preference is bolded and "user set" to true, right-click>Reset it to blank it out.

Open Your Firefox Profile Folder (Settings Files)

Any of these methods will work:

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button to launch a window listing your settings files.

Exit Firefox

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit

Remove the "New" Password File (Failed Conversion File)

Delete logins.json (make sure it's this file and not another logins file)

Finally, start Firefox back up again and it should perform a fresh conversion.

Success?

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

Firefox 32 is designed to convert your old password database seamlessly to the new format. If that did not work, there is a technique to try it again. Any passwords you have saved since then will be lost.

This thread has the steps: After Firefox 33.1 update installed, saved passwords gone?

I'll set them out in detail here, too:

Clear the Preference Indicating You Have Already Converted

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste signon and pause while the list is filtered

(3) Assuming the signon.importedFromSqlite preference is bolded and "user set" to true, right-click>Reset it to blank it out.

Open Your Firefox Profile Folder (Settings Files)

Any of these methods will work:

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button to launch a window listing your settings files.

Exit Firefox

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit

Remove the "New" Password File (Failed Conversion File)

Delete logins.json (make sure it's this file and not another logins file)

Finally, start Firefox back up again and it should perform a fresh conversion.

Success?

more options

Yes it worked! Wow Thank you very much! :]