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firefox crashes when i go to youtube.com

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  • 82 têm este problema
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  • Última resposta de philipp

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I was just browsing and wanted to go to youtube so I opened a new tab and typed in "http://youtube.com" and hit enter, after a few seconds of loading firefox instantly crashed and I started it again and restored session the tab was still open and when it started to load firefox crashed again.

I was just browsing and wanted to go to youtube so I opened a new tab and typed in "http://youtube.com" and hit enter, after a few seconds of loading firefox instantly crashed and I started it again and restored session the tab was still open and when it started to load firefox crashed again.

Solução escolhida

maybe that's an issue with hardware acceleration - please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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the id is bp-dedcd65c-0436-4932-8a13-153832141112

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Solução escolhida

maybe that's an issue with hardware acceleration - please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).