Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Havechanged from old XP computer to Windows 7 computer but email address is not recognised it uses POP3. Name and password were as on ISP account data

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de christ1

MBown
MBown
more options

Have loaded Thunderbird on to new computer and skipped the offer of a new account. Hoped that Thunderbird would search successfully for my account data from my ISP which uses POP3 but it has been unsuccessful. Have checked that my name, email address and password are as shown on ISP account page. Thanks

Have loaded Thunderbird on to new computer and skipped the offer of a new account. Hoped that Thunderbird would search successfully for my account data from my ISP which uses POP3 but it has been unsuccessful. Have checked that my name, email address and password are as shown on ISP account page. Thanks

Todas as respostas (1)

christ1
christ1
  • Top 25 Contributor
more options

You can copy over your existing profile from the XP machine. Follow these instructions. http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it