Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do I edit my password to sync,as I missed a number out?

  • 4 respostas
  • 1 tem este problema
  • 6 visualizações
  • Última resposta de harperjanice

more options

I downloaded the new version of Firefox on my PC, then downloaded the app onto my android notebook, in order to use the sync facility, but I omitted a number from my e:mail address when registering the notebook account, consequently, I can`t verify the account, as the e:mail hasn`t been sent to my address. I can`t find a way to edit the incorrect address, so can´t use the sync.!! Help.

I downloaded the new version of Firefox on my PC, then downloaded the app onto my android notebook, in order to use the sync facility, but I omitted a number from my e:mail address when registering the notebook account, consequently, I can`t verify the account, as the e:mail hasn`t been sent to my address. I can`t find a way to edit the incorrect address, so can´t use the sync.!! Help.

Solução escolhida

ok, then i would go ahead and simply abandon the old account (since without verification none of your personal data got shared with it yet) & create a new account and link your firefox installations to that one.

Ler esta resposta 👍 1

Todas as respostas (4)

more options

hello, please delete the account with the wrong mail address at accounts.firefox.com and create a new one with your correct email afterwards.

more options

Thanks Philip,it won't let me delete as it says I haven't verified the account,which I can't do as it's not a valid email,or if it is,I don't have access to it. Any other ideas?

more options

Solução escolhida

ok, then i would go ahead and simply abandon the old account (since without verification none of your personal data got shared with it yet) & create a new account and link your firefox installations to that one.

Alterado por philipp em

more options

thanks for your help. i finally fixed it by uninstalling the app, and reinstalling it using the right e:mail address.it worked !!!! its only taken most of the day.....