Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Can't verify email address

  • 2 odpowiedzi
  • 7 osób ma ten problem
  • 2 wyświetlenia
  • Ostatnia odpowiedź od ZZZRSC

ZZZRSC
ZZZRSC
more options

I just downloaded Firefox and everything has worked okay up to my trying to verify my email account. I can log in okay, and when I go to the "Sync" tab in options, it says that my email isn't verified. I click on the button to "verify email", I receive an email saying I am one step away from verifying my Firefox account. But when I click the "verify" button, I get the following message with an exclamation point in a yellow triangle:


The address isn't valid

The URL is not valid and cannot be loaded. 

   Web addresses are usually written like http://www.example.com/
   Make sure that you're using forward slashes (i.e. /).

I don't know what URL they are talking about. What does this mean?

I just downloaded Firefox and everything has worked okay up to my trying to verify my email account. I can log in okay, and when I go to the "Sync" tab in options, it says that my email isn't verified. I click on the button to "verify email", I receive an email saying I am one step away from verifying my Firefox account. But when I click the "verify" button, I get the following message with an exclamation point in a yellow triangle: The address isn't valid The URL is not valid and cannot be loaded. Web addresses are usually written like http://www.example.com/ Make sure that you're using forward slashes (i.e. /). I don't know what URL they are talking about. What does this mean?

Zmodyfikowany przez ZZZRSC w dniu

Wybrane rozwiązanie

Are you using an e-mail address from Outlook.com (Windows live)?

Can you paste the URL directly in the Firefox location bar?

If that is the case then that is a know problem and is being worked on.
If you have an email address with another provider then you can try to use that.

  • bug 1003082 - Verify/verification link broken in mails for confirming registration of a Firefox Accounts for sync if reading mail in Outlook

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Przeczytaj tę odpowiedź w całym kontekście 👍 1

Wszystkie odpowiedzi (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Wybrane rozwiązanie

Are you using an e-mail address from Outlook.com (Windows live)?

Can you paste the URL directly in the Firefox location bar?

If that is the case then that is a know problem and is being worked on.
If you have an email address with another provider then you can try to use that.

  • bug 1003082 - Verify/verification link broken in mails for confirming registration of a Firefox Accounts for sync if reading mail in Outlook

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

ZZZRSC
ZZZRSC Zadający pytanie
more options

I use the ATT Yahoo address, but I run Outlook on my computer. I went to Yahoo Mail (which I haven't seen in months) where all my mail first comes in and clicked the “verify” button in the original mail, and it worked perfectly. Thanks for your help.